Last updated: September 17, 2024

Memorang, Inc. is dedicated to empowering organizations and end-users through our B2B Software-as-a-Service (SaaS) platform that facilitates self-study, collaboration, community engagement, and premium test-prep. We understand that our organizational clients own their own data, and we are committed to protecting the privacy and security of that data, as well as the personal information of end-users of our applications. This Privacy Notice is meant to help you understand how we collect, use, and safeguard the personal information you provide on our website, www.memorang.com, and through our services. This notice explains:

• The information we collect and where we collect it from
• The ways we use your information
• The times where we might need to share information
• Choices you have about what we do and how to exercise your choices
• How to contact us if you have questions

1. The Information We Collect and Where We Collect It From

We need to collect certain information about you to provide you with the Service or the support you request. The type of information we collect can vary depending on how you access and use our Service. Below we have described the types of information we collect and from where we collect it.

a. Information Provided by Organizations (Our Clients)

• Account Information: When organizations sign up for our B2B SaaS services, we collect information such as company name, address, contact person details, email addresses, and billing information.
• Data Ownership: Organizations may upload, submit, store, or process content, including personal data of their employees or end-users. Organizations retain ownership of all data they submit to our platform.

b. Information Provided by End-Users of Applications

• User Account Information: End-users may provide personal information when they sign up for an account, such as name, email address, and password.
• Usage Data: Information about how end-users interact with our applications, including study activities, preferences, and progress.

c. Information We Get Automatically When You Use the Service

We automatically collect certain information when organizations or end-users interact with our Service:

• Device Information: We collect device-specific information such as hardware model, operating system version, unique device identifiers, and mobile network information.
• Log Information: Details of how the Service was used, IP addresses, browser type, referring/exit pages, and timestamps.
• Cookies and Similar Technologies: We use cookies and similar technologies to provide and support our services.

d. Information We Collect From Other Sources

We may receive information about you from other sources, such as third-party services and partners, and combine it with information we collect through our services.

2. The Ways We Use Your Information

a. Providing and Improving the Service

We use the information we collect to:

• Provide the Service: Operate, maintain, and provide features and functionality of the Service to organizations and end-users.
• Facilitate Data Ownership: Ensure that organizations retain ownership and control over their data within our platform.
• Improve and Develop the Service: Analyze usage to improve our services and develop new features.

b. Communicating with You

We may use your information to:

• Provide Support: Respond to inquiries, provide customer support, and send technical notices.
• Send Administrative Information: Inform you about changes to our terms, conditions, and policies.

c. Protecting the Service

We may use information to:

• Maintain Security: Monitor and analyze activities to ensure the security and integrity of our services.
• Prevent Fraud and Abuse: Detect and prevent fraudulent or unauthorized activities.

d. Compliance with Legal Obligations

We may process your information as required by applicable laws and regulations.

3. The Times Where We Might Need to Share Information

a. With Your Consent

We will share your personal information with third parties when we have your consent to do so.

b. With Service Providers

We may share information with third-party vendors and service providers who need access to such information to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

c. Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

d. Legal Compliance and Security

We may disclose information to comply with legal obligations, enforce our terms and policies, and protect the rights, property, or safety of Memorang, our users, or the public.

e. Data Ownership and Access by Organizations

For organizational clients, end-user data within the organization’s account may be accessible by authorized personnel within that organization, in accordance with the organization’s policies and applicable laws.

4. Choices You Have About What We Do and How to Exercise Your Choices

a. Access and Control of Your Information

• Organizations: Organizations can access, correct, or delete the data they have submitted to the Service, including data related to their end-users, subject to applicable laws.
• End-Users: End-users can access and update their personal information by logging into their accounts. They may also request deletion of their personal data, subject to organizational policies and legal requirements.

b. Promotional Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us.

c. Cookies and Tracking Technologies

You can control cookies and tracking technologies through your browser settings and other tools.

d. Data Protection Rights

Depending on your location, you may have certain rights under data protection laws, such as the GDPR or CCPA, including the right to access, correct, or delete your personal data.

5. How We Store and Protect Your Information

a. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

b. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

c. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws different from those of your country. We ensure appropriate safeguards are in place to protect your personal data.

6. Children’s Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. If we make material changes, we will notify you by email or through our Service, prior to the change becoming effective. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Notice.

8. How to Contact Us If You Have Questions

If you have questions or wish to send us comments about this Privacy Notice, please contact us at help@memorang.com or write to us:

Memorang, Inc.

Attention: Privacy

18849 Miranda Street

Tarzana, CA